Marketplace Terms of Use

Last updated: June 27, 2026

Welcome to the Prepmix Marketplace.

The Marketplace is designed to help people buy and sell kitchen tools, cooking equipment, bakeware, dining items, and closely related food-preparation items in a simple, fair, and safer environment. These Terms explain how the Marketplace works and what is expected from users.

By using the Marketplace, you agree to follow these Terms, our Terms of Use, Privacy Policy, and Marketplace Policy.

1. What the Marketplace Is

The Prepmix Marketplace is an online platform where users can create listings for kitchen, cooking, baking, dining, and closely related food-preparation items, communicate through private messages, and arrange transactions with each other.

Prepmix does not sell items directly and is not a buyer, seller, broker, payment processor, shipping company, or delivery provider.

Transactions are made directly between users. Users are responsible for their own listings, communication, decisions, and transactions.

2. Eligibility and Minimum Age

You must be at least 18 years old, or have permission from a parent or legal guardian, to use the Marketplace.

By using the Marketplace, you confirm that you can legally enter into agreements under the laws that apply to you.

3. Listings and Accuracy

When creating a listing, you agree that:

Listings must be related to kitchen, cooking, baking, dining, or closely related food preparation. General household items that are not clearly connected to this purpose are not allowed.

  • the item is real, available, and legally allowed to be sold
  • the description, price, and condition are accurate
  • the photos represent the actual item
  • you have the right to sell or offer the item
  • the listing does not contain misleading, deceptive, or false information
  • the listing follows our Marketplace Policy

4. Contact Information in Listings

To help reduce spam, scams, scraping, and off-platform abuse, public listings must not contain phone numbers, email addresses, social media handles, external links, or other direct contact information.

Necessary contact details may only be shared privately when genuinely required to complete a real transaction.

5. Private Messaging

Prepmix provides a built-in messaging system for communication between users.

You agree not to use messaging for:

  • spam or mass messaging
  • scams or fake payments
  • harassment or threats
  • collecting sensitive personal information
  • fraudulent verification or refund requests
  • abusive or manipulative behavior

6. Transactions and Responsibility

All transactions are arranged directly between users.

Prepmix does not guarantee:

  • transaction success
  • item quality or condition
  • seller or buyer reliability
  • delivery, payment, or product authenticity

Users are responsible for verifying listings, communicating carefully, and using reasonable caution before completing transactions.

Whenever possible, users should arrange meetings in safe public locations.

7. Safety and Anti-Scam Measures

The Marketplace may use automated systems and moderation tools to help detect:

  • spam
  • fraud attempts
  • fake listings
  • message abuse
  • suspicious activity
  • repeated policy violations

These systems may assist with moderation decisions, account safety evaluation, fraud prevention, and platform security.

Moderation decisions may involve a combination of automated systems, content filters, safety signals, and human review.

8. Reporting and Moderation

Users can report listings, messages, or behavior that may violate these Terms or create a safety risk.

Prepmix may review reports, investigate suspicious activity, and take moderation action where necessary.

Moderation actions may include:

  • listing removal
  • listing visibility limits
  • message restrictions
  • temporary account restrictions
  • account suspension
  • permanent Marketplace removal

Moderation decisions may depend on severity, frequency, safety risk, and repeated violations.

9. Prohibited Use

You must not use the Marketplace to:

  • scam, deceive, or manipulate users
  • sell prohibited or illegal items
  • harass, threaten, or abuse others
  • post fake or misleading listings
  • avoid moderation systems
  • scrape or collect user data without permission
  • use bots, automation, or mass-posting systems
  • interfere with Marketplace operation or security

10. Content and Usage Rights

You retain ownership of the content you post.

By posting listings, photos, descriptions, or messages, you allow Prepmix to store, display, process, review, and moderate that content for Marketplace operation, safety, abuse prevention, and platform improvement.

You confirm that you own the content you upload, or have permission to use it.

11. Listing Removal and Account Restrictions

Prepmix may remove listings, restrict Marketplace features, or suspend accounts that violate these Terms, create safety risks, or damage the Marketplace environment.

Serious or repeated violations may result in permanent removal from the Marketplace.

12. Review Requests

If you believe moderation action was taken by mistake, you may contact support and request a review.

We may not reverse every decision, but reasonable review requests may be considered.

13. Marketplace Availability

We do not guarantee uninterrupted or error-free Marketplace availability.

Features may change, be limited, or become unavailable at any time.

14. Disclaimer

The Marketplace is provided on an “as is” and “as available” basis without warranties or guarantees of any kind.

15. Limitation of Liability

To the maximum extent allowed by law, Prepmix is not responsible for:

  • user actions or behavior
  • transactions between users
  • payment disputes
  • item condition or authenticity
  • losses, damages, or failed transactions
  • content posted by users

16. Governing Law

These Terms are governed by the laws applicable in the country where Prepmix operates.

Additional consumer rights may apply depending on your location.

17. Changes to These Terms

We may update these Terms from time to time. The latest version will always be available on this page.